Shipping policy
We want your order to arrive quickly and safely. Below you’ll find all the details about how we ship.
Processing time
Orders are processed within 1–2 business days (Monday–Friday). You will receive a shipping confirmation with tracking information once your order leaves our warehouse.
Domestic shipping (Netherlands)
Standard shipping: 1–2 business days, €4.95 or free on orders over €50. Express: next business day, €7.95.
EU & international shipping
Standard EU: 3–7 business days, €9.95 (free over €100). International: 7–14 business days, rates calculated at checkout. Express options available for many countries.
Customs and duties
For orders outside the EU, customs fees, import duties, and taxes may be charged by your local authority. These are the buyer's responsibility. Please check with your customs office before ordering.
Lost or damaged packages
If your order is lost or arrives damaged, contact us within 7 days of the expected delivery date. We will work with the carrier and provide a replacement or refund as appropriate.